This accessibility statement applies to This website is run by the Department for Transport. We want as many people as possible to be able to use this website. We’ve made the website text as simple as possible to understand. AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:
  • Header tags and image ALT tags make some elements of the content hard to differentiate for screen readers
  • Navigation can not be accessed/controlled from a keyboard
  • Older PDF documents are not fully accessible to screen reader software

Feedback and contact information

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact us. If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please contact us. We’ll consider your request and get back to you in 7 days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

SHARP is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

The website has been tested against the Web Content Accessibility Guidelines (WCAG) 2.2 AA standard. This website is not compliant with the  Web Content Accessibility Guidelines version 2.2 AA standard.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.2 success criterion 1.1.1 (non-text content). We plan to add text alternatives for all images by September 2024. When we publish new content we’ll make sure our use of images meets accessibility standards.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Any new PDFs or Word documents we publish will meet accessibility standards.

What we’re doing to improve accessibility

As we develop the site and continue to add new content, we undertake to make the following improvements:
  • Update main site navigation to allow for keyboard control
  • Ensure all links are formatted correctly
  • Ensure all Header information is formatted correctly and provided in the correct order
  • Ensure all images are properly described with unique ALT tags

Preparation of this accessibility statement

This statement was prepared on 01/07/2024. It was last reviewed on 01/07/2024. This website was last tested on 01/07/2024 against the WCAG 2.2 AA standard. The test was carried out by inDzine Ltd on behalf of SHARP and the Department for Transport. The most viewed pages were tested using automated testing tools by our website team. A further audit of the website was carried out to the WCAG 2.2 AA standard.